Refund

Last updated :

January 30, 2026

Demo Terms and Conditions

1. Introduction & Acceptance Welcome to CyberMitra. By accessing our platform and submitting your contact information, you agree to these Terms and Conditions. These terms govern your use of our security awareness simulations, which may include simulated Voice, SMS, WhatsApp, and Email attacks ("The Service").

2. Nature of the Service CyberMitra is an educational platform designed to demonstrate Social Engineering vectors.

Simulations: You acknowledge that The Service will generate communications that mimic malicious actors (e.g., scammers, hackers).
Content Warning: These simulations may use urgent, alarming, or deceptive language (e.g., "Account Blocked," "Arrest Warrant," "OTP Required") to realistically test security awareness.
No Real Threat: You understand that these communications are entirely fictitious and no actual account, legal status, or financial asset is at risk.

3. User Representations & Anti-Fraud To prevent abuse and harassment, you strictly agree to the following:

Own Data Only: You warrant that you are the sole owner of the phone number, email address, and voice data submitted.
No Third-Party Testing: You are strictly prohibited from using this Service to target, prank, harass, or test any individual other than yourself.
Violation Consequences: Attempting to trigger simulations against non-consenting third parties will result in an immediate permanent ban and may be reported to relevant law enforcement authorities.

4. Authorization of Channels By submitting your details, you grant CyberMitra and its technical providers explicit permission to contact you via:

Voice: Automated AI-generated calls (Vishing).
Messaging: SMS and WhatsApp messages (Smishing).
Email: Simulated phishing emails.
Biometrics: If applicable, processing voice samples to generate AI voice clones for demonstration purposes.

5. Data Privacy & Retention

Temporary Processing: Your contact details and voice data are processed solely for the purpose of executing the requested simulation.
Deletion: All uploaded media (e.g., audio files) and generated clones are programmatically deleted from our servers after the simulation concludes.
Third-Party Processors: We utilize trusted third-party providers (including but not limited to AI voice labs, telephony gateways, and email dispatchers) to deliver The Service. Your data is shared with them strictly for transmission purposes.

6. Liability & Indemnification

Waiver: You hereby release CyberMitra from any liability regarding emotional distress, anxiety, or confusion caused by the realistic nature of the simulations.
Indemnification: You agree to indemnify and hold CyberMitra harmless from any claims, damages, or legal actions arising from your violation of these Terms (specifically Section 3 regarding ownership of contact details).

7. Carrier Fees & Limits

You acknowledge that standard carrier rates (SMS/Data/Voice) may apply to receiving these simulations.
CyberMitra reserves the right to limit the number of simulations per user to prevent system abuse.

Last updated :

January 30, 2026

Demo Terms and Conditions

2. Nature of the Service CyberMitra is an educational platform designed to demonstrate Social Engineering vectors.

Simulations: You acknowledge that The Service will generate communications that mimic malicious actors (e.g., scammers, hackers).
Content Warning: These simulations may use urgent, alarming, or deceptive language (e.g., "Account Blocked," "Arrest Warrant," "OTP Required") to realistically test security awareness.
No Real Threat: You understand that these communications are entirely fictitious and no actual account, legal status, or financial asset is at risk.

3. User Representations & Anti-Fraud To prevent abuse and harassment, you strictly agree to the following:

Own Data Only: You warrant that you are the sole owner of the phone number, email address, and voice data submitted.
No Third-Party Testing: You are strictly prohibited from using this Service to target, prank, harass, or test any individual other than yourself.
Violation Consequences: Attempting to trigger simulations against non-consenting third parties will result in an immediate permanent ban and may be reported to relevant law enforcement authorities.

4. Authorization of Channels By submitting your details, you grant CyberMitra and its technical providers explicit permission to contact you via:

Voice: Automated AI-generated calls (Vishing).
Messaging: SMS and WhatsApp messages (Smishing).
Email: Simulated phishing emails.
Biometrics: If applicable, processing voice samples to generate AI voice clones for demonstration purposes.

5. Data Privacy & Retention

Temporary Processing: Your contact details and voice data are processed solely for the purpose of executing the requested simulation.
Deletion: All uploaded media (e.g., audio files) and generated clones are programmatically deleted from our servers after the simulation concludes.
Third-Party Processors: We utilize trusted third-party providers (including but not limited to AI voice labs, telephony gateways, and email dispatchers) to deliver The Service. Your data is shared with them strictly for transmission purposes.

6. Liability & Indemnification

Waiver: You hereby release CyberMitra from any liability regarding emotional distress, anxiety, or confusion caused by the realistic nature of the simulations.
Indemnification: You agree to indemnify and hold CyberMitra harmless from any claims, damages, or legal actions arising from your violation of these Terms (specifically Section 3 regarding ownership of contact details).

7. Carrier Fees & Limits

You acknowledge that standard carrier rates (SMS/Data/Voice) may apply to receiving these simulations.
CyberMitra reserves the right to limit the number of simulations per user to prevent system abuse.

Last updated :

January 30, 2026

Refund

1. Our Policy
Thank you for choosing CyberMitra.ai to secure your business. Our goal is to provide a clear and straightforward policy regarding our subscription services.
Due to the nature of our services—which include immediate access to our proprietary threat analysis platform and the upfront activation of an annual cyber insurance policy on your behalf—we have a firm no-refund policy. All fees are non-refundable.
2. Annual Subscription & Billing
All CyberMitra.ai subscription plans are billed annually. When you subscribe, you are committing to a one-year subscription term and are required to pay the full annual fee at the beginning of that term.
This annual commitment allows us to provide our services, including continuous protection and insurance coverage, at the best possible value.
3. Cancellation Policy
While we do not offer refunds, you are free to cancel your subscription at any time.
What happens when you cancel?

No Further Charges: Your subscription will not automatically renew for the next annual term. You will not be billed again.
Continued Access: Your access to the CyberMitra.ai protection plan and your active cyber insurance coverage will continue uninterrupted until the very last day of your current, pre-paid annual subscription period.

We believe in providing the full value of the service you have paid for. You can cancel with the peace of mind that your protection will remain active for the entire duration of your term.
4. How to Cancel Your Subscription
You can cancel your subscription easily through your account settings:

Log in to your CyberMitra.ai dashboard.
Navigate to the "Subscription" or "Billing" section.
Follow the on-screen instructions to cancel your plan.

Your cancellation will be effective at the end of your current billing cycle.
5. No Partial Refunds or Prorating
We do not offer prorated refunds or credits for subscriptions cancelled mid-term. The annual subscription fee is for a one-year period of service, and cancelling early does not entitle you to a refund for the unused portion of the term.
6. Contact Us
If you have any questions about this Refund & Cancellation Policy, please feel free to contact our support team at support@cybermitra.ai.